Very satisfied with the way customer service and sales department. I’m going over the road driver, out on the road my car broke down somewhere in Abu Dhabi so my secretary called Arabian Fleet Services Rent a Car, when my secretary confirmed that she has done the booking, I went to pick up the car. When I got there the car was ready, very clean and the driver showed me the interior and exterior part of the car. Everything was excellent, the customer service was also very welcoming and very friendly. She has briefly explained to me the Terms and Conditions. I find the experience almost perfect as everybody were friendly and accommodating not to forget the efficient service I have received. And because they took all the information required over the phone thru my secretary I did not wait longer to get the car.
I will definitely recommend Arabian Fleet Services Rent a Car to my family and friends!
I reserved a vehicle for pick up at Abu Dhabi International Airport in a very short period of time with Arabian Fleet Services Rent a Car over the phone when I was in Palestine on 9th of September 2017. My Arrival was on 10th September 3pm. When the plane landed, the driver was already calling me to inform me that he is already in the Airport waiting for me. When I came out from the Airport, I met the driver and he showed me around the car so I know the condition of the car I am renting. I am so grateful with Arabian Fleet Services Rent a Car as they made it so easy renting a car especially in so short period of time. Also, the customer service was very friendly and helpful. They helped me choose a car within my budget so the process of renting a vehicle was fast. The driver also came on time so I did not have to wait as I am so exhausted from my flight.
Thank you, Arabian Fleet Services Rent a Car, for making it so easy renting a car for a very busy people like me. Consider me as one of your happy customer!